|
|
|
Progress Energy Introduces New Meter-Related Services
Progress Energy Carolinas recently received regulatory approval to offer four new meter-related services to its commercial and residential customers.
The services either provide information to help customers save energy or read meters remotely for customer convenience The approved services include Energy Profiler Online, Customer Remote Access, TotalMeter Program and nonstandard metering.
Energy Profiler Online is a Web-based tool that offers commercial, industrial and governmental (CIG) customers timely, in-depth information about how their facilities use energy. Armed with such information, customers can level out operational peaks, or take advantage of time-of-use tariffs.
With a few clicks of a mouse, customers using Energy Profiler Online can compare energy use between facilities, set benchmarks for efficiency, evaluate the effectiveness of energy-saving measures or reduce energy waste.
Customer Remote Access is offered to several third-party vendors with various energy-management services, such as consumption data analysis and recommendations for peak-load control and energy efficiency. These third-party vendors require on-demand remote access to the customers’ electric meters to gather data about energy use in 15-minutes intervals. Customer Remote Access was designed to provide such access.
TotalMeter is for customers who, for business or personal reasons, prefer that meter readers not enter their property.
Progress Energy’s TotalMeter Program charges customers a monthly fee to read meters remotely. The program is available to both residential and commercial customers.
Installation of Nonstandard Metering by Customer Request is available to commercial customers who, for a variety of reasons, may need metering services other than those included in standard Progress Energy electric service. This may include meter pulse data or collection of meter data at periodic intervals outside of the norm.
Additional information about all of these services is available on the company’s Web site at www.progress-energy.com. Residential customers may contact the Customer Service Center (800-452-2777) to enroll in the program. Commercial customers may also contact their Progress Energy account managers for more details.
Progress Energy Carolinas, a subsidiary of Progress Energy, provides electricity and related services to more than 1.3 million customers in North Carolina and South Carolina. The company is headquartered in Raleigh and serves a territory encompassing more than 34,000 square miles. |
